Management of Claims through Preventive Contractual Considerations

Abstract

One of the most important issues and challenges of large-scale projects in the world is claim management. Projects and executive contracts usually encounter to claims of one of contracts side toward another due to different reasons. Claim is usually a written request together with contractual document that emerges in financial or pertaining to time compensation or realization of other terms that contractually cause conflict between requester, other contract side or employer. Comparative examination of contracts in terms of presenting claim grant provides the possibility to managers for having appropriate tools in selecting proper method of cession and also before beginning work to provide realistic evaluation from probable claims. Also final figure has advantages of introducing proper methods for encountering claims and in case of undertaking these methods probability of emerging unnecessary and disproportionate clashes reduces significantly at the time of claims presentation. This is a practical research using Survey method to collect desired data. This was carried out by asking contractors to fill up questionnaire forms. This study shows that caring about time, cost and quality of any international contract can significantly affect on the claim management process.