جهت دسترسی به کاربرگه ی زیر، از این لینک استفاده کنید.
http://localhost/handle/Hannan/1088
نمایش کامل اطلاعات کتابشناختی
| فیلد DublinCore | مقدار | زبان |
|---|---|---|
| dc.contributor.author | Hara, Yoshinori. ; | en_US |
| dc.contributor.author | Karagiannis, Dimitris. ; | en_US |
| dc.date.accessioned | 2013 | en_US |
| dc.date.accessioned | 2020-05-17T08:24:58Z | - |
| dc.date.available | 2020-05-17T08:24:58Z | - |
| dc.date.issued | 2017 | en_US |
| dc.identifier.isbn | 9783319612409 ; | en_US |
| dc.identifier.isbn | 9783319612393 (print) ; | en_US |
| dc.identifier.uri | http://localhost/handle/Hannan/1088 | - |
| dc.description | Printed edition: ; 9783319612393. ; | en_US |
| dc.description | 005.1 ; 23 ; | en_US |
| dc.description | SpringerLink (Online service) ; | en_US |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description.abstract | This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design. ; | en_US |
| dc.description.statementofresponsibility | edited by Yoshinori Hara, Dimitris Karagiannis. | en_US |
| dc.description.tableofcontents | Human-centered service -- Customer satisfaction -- Service innovation and marketing -- Service design. ; | en_US |
| dc.format.extent | XV, 237 p. 87 illus. ; online resource. ; | en_US |
| dc.publisher | Springer International Publishing : | en_US |
| dc.publisher | Imprint: Springer, | en_US |
| dc.relation.ispartofseries | Lecture Notes in Computer Science, ; 0302-9743 ; ; 10371. ; | en_US |
| dc.relation.ispartofseries | Lecture Notes in Computer Science, ; 0302-9743 ; ; 10371. ; | en_US |
| dc.relation.haspart | 9783319612409.pdf | en_US |
| dc.subject | Computer Science | en_US |
| dc.subject | Information technology. ; | en_US |
| dc.subject | Business ; Data processing. ; | en_US |
| dc.subject | Computer Communication Systems | en_US |
| dc.subject | Software Engineering | en_US |
| dc.subject | Information Storage and Retrieval | en_US |
| dc.subject | Management Information Systems | en_US |
| dc.subject | Computer Science | en_US |
| dc.subject | Software Engineering. | en_US |
| dc.title | Serviceology for Services | en_US |
| dc.title.alternative | 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings / | en_US |
| dc.type | Book | en_US |
| dc.publisher.place | Cham : | en_US |
| dc.classification.lc | QA76.758 ; | en_US |
| مجموعه(های): | مهندسی فناوری اطلاعات | |
پیوست های این کاربرگه
| فایل | توضیحات | اندازه | فرمت | |
|---|---|---|---|---|
| 9783319612409.pdf | 12.85 MB | Adobe PDF |  مشاهده فایل |
نمایش کامل اطلاعات کتابشناختی
| فیلد DublinCore | مقدار | زبان |
|---|---|---|
| dc.contributor.author | Hara, Yoshinori. ; | en_US |
| dc.contributor.author | Karagiannis, Dimitris. ; | en_US |
| dc.date.accessioned | 2013 | en_US |
| dc.date.accessioned | 2020-05-17T08:24:58Z | - |
| dc.date.available | 2020-05-17T08:24:58Z | - |
| dc.date.issued | 2017 | en_US |
| dc.identifier.isbn | 9783319612409 ; | en_US |
| dc.identifier.isbn | 9783319612393 (print) ; | en_US |
| dc.identifier.uri | http://localhost/handle/Hannan/1088 | - |
| dc.description | Printed edition: ; 9783319612393. ; | en_US |
| dc.description | 005.1 ; 23 ; | en_US |
| dc.description | SpringerLink (Online service) ; | en_US |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description.abstract | This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design. ; | en_US |
| dc.description.statementofresponsibility | edited by Yoshinori Hara, Dimitris Karagiannis. | en_US |
| dc.description.tableofcontents | Human-centered service -- Customer satisfaction -- Service innovation and marketing -- Service design. ; | en_US |
| dc.format.extent | XV, 237 p. 87 illus. ; online resource. ; | en_US |
| dc.publisher | Springer International Publishing : | en_US |
| dc.publisher | Imprint: Springer, | en_US |
| dc.relation.ispartofseries | Lecture Notes in Computer Science, ; 0302-9743 ; ; 10371. ; | en_US |
| dc.relation.ispartofseries | Lecture Notes in Computer Science, ; 0302-9743 ; ; 10371. ; | en_US |
| dc.relation.haspart | 9783319612409.pdf | en_US |
| dc.subject | Computer Science | en_US |
| dc.subject | Information technology. ; | en_US |
| dc.subject | Business ; Data processing. ; | en_US |
| dc.subject | Computer Communication Systems | en_US |
| dc.subject | Software Engineering | en_US |
| dc.subject | Information Storage and Retrieval | en_US |
| dc.subject | Management Information Systems | en_US |
| dc.subject | Computer Science | en_US |
| dc.subject | Software Engineering. | en_US |
| dc.title | Serviceology for Services | en_US |
| dc.title.alternative | 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings / | en_US |
| dc.type | Book | en_US |
| dc.publisher.place | Cham : | en_US |
| dc.classification.lc | QA76.758 ; | en_US |
| مجموعه(های): | مهندسی فناوری اطلاعات | |
پیوست های این کاربرگه
| فایل | توضیحات | اندازه | فرمت | |
|---|---|---|---|---|
| 9783319612409.pdf | 12.85 MB | Adobe PDF | مشاهده فایل |
نمایش کامل اطلاعات کتابشناختی
| فیلد DublinCore | مقدار | زبان |
|---|---|---|
| dc.contributor.author | Hara, Yoshinori. ; | en_US |
| dc.contributor.author | Karagiannis, Dimitris. ; | en_US |
| dc.date.accessioned | 2013 | en_US |
| dc.date.accessioned | 2020-05-17T08:24:58Z | - |
| dc.date.available | 2020-05-17T08:24:58Z | - |
| dc.date.issued | 2017 | en_US |
| dc.identifier.isbn | 9783319612409 ; | en_US |
| dc.identifier.isbn | 9783319612393 (print) ; | en_US |
| dc.identifier.uri | http://localhost/handle/Hannan/1088 | - |
| dc.description | Printed edition: ; 9783319612393. ; | en_US |
| dc.description | 005.1 ; 23 ; | en_US |
| dc.description | SpringerLink (Online service) ; | en_US |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description.abstract | This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design. ; | en_US |
| dc.description.statementofresponsibility | edited by Yoshinori Hara, Dimitris Karagiannis. | en_US |
| dc.description.tableofcontents | Human-centered service -- Customer satisfaction -- Service innovation and marketing -- Service design. ; | en_US |
| dc.format.extent | XV, 237 p. 87 illus. ; online resource. ; | en_US |
| dc.publisher | Springer International Publishing : | en_US |
| dc.publisher | Imprint: Springer, | en_US |
| dc.relation.ispartofseries | Lecture Notes in Computer Science, ; 0302-9743 ; ; 10371. ; | en_US |
| dc.relation.ispartofseries | Lecture Notes in Computer Science, ; 0302-9743 ; ; 10371. ; | en_US |
| dc.relation.haspart | 9783319612409.pdf | en_US |
| dc.subject | Computer Science | en_US |
| dc.subject | Information technology. ; | en_US |
| dc.subject | Business ; Data processing. ; | en_US |
| dc.subject | Computer Communication Systems | en_US |
| dc.subject | Software Engineering | en_US |
| dc.subject | Information Storage and Retrieval | en_US |
| dc.subject | Management Information Systems | en_US |
| dc.subject | Computer Science | en_US |
| dc.subject | Software Engineering. | en_US |
| dc.title | Serviceology for Services | en_US |
| dc.title.alternative | 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings / | en_US |
| dc.type | Book | en_US |
| dc.publisher.place | Cham : | en_US |
| dc.classification.lc | QA76.758 ; | en_US |
| مجموعه(های): | مهندسی فناوری اطلاعات | |
پیوست های این کاربرگه
| فایل | توضیحات | اندازه | فرمت | |
|---|---|---|---|---|
| 9783319612409.pdf | 12.85 MB | Adobe PDF | مشاهده فایل |