Please use this identifier to cite or link to this item:
http://localhost/handle/Hannan/1088
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Hara, Yoshinori. ; | en_US |
| dc.contributor.author | Karagiannis, Dimitris. ; | en_US |
| dc.date.accessioned | 2013 | en_US |
| dc.date.accessioned | 2020-05-17T08:24:58Z | - |
| dc.date.available | 2020-05-17T08:24:58Z | - |
| dc.date.issued | 2017 | en_US |
| dc.identifier.isbn | 9783319612409 ; | en_US |
| dc.identifier.isbn | 9783319612393 (print) ; | en_US |
| dc.identifier.uri | http://localhost/handle/Hannan/1088 | - |
| dc.description | Printed edition: ; 9783319612393. ; | en_US |
| dc.description | 005.1 ; 23 ; | en_US |
| dc.description | SpringerLink (Online service) ; | en_US |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description.abstract | This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design. ; | en_US |
| dc.description.statementofresponsibility | edited by Yoshinori Hara, Dimitris Karagiannis. | en_US |
| dc.description.tableofcontents | Human-centered service -- Customer satisfaction -- Service innovation and marketing -- Service design. ; | en_US |
| dc.format.extent | XV, 237 p. 87 illus. ; online resource. ; | en_US |
| dc.publisher | Springer International Publishing : | en_US |
| dc.publisher | Imprint: Springer, | en_US |
| dc.relation.ispartofseries | Lecture Notes in Computer Science, ; 0302-9743 ; ; 10371. ; | en_US |
| dc.relation.ispartofseries | Lecture Notes in Computer Science, ; 0302-9743 ; ; 10371. ; | en_US |
| dc.relation.haspart | 9783319612409.pdf | en_US |
| dc.subject | Computer Science | en_US |
| dc.subject | Information technology. ; | en_US |
| dc.subject | Business ; Data processing. ; | en_US |
| dc.subject | Computer Communication Systems | en_US |
| dc.subject | Software Engineering | en_US |
| dc.subject | Information Storage and Retrieval | en_US |
| dc.subject | Management Information Systems | en_US |
| dc.subject | Computer Science | en_US |
| dc.subject | Software Engineering. | en_US |
| dc.title | Serviceology for Services | en_US |
| dc.title.alternative | 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings / | en_US |
| dc.type | Book | en_US |
| dc.publisher.place | Cham : | en_US |
| dc.classification.lc | QA76.758 ; | en_US |
| Appears in Collections: | مهندسی فناوری اطلاعات | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 9783319612409.pdf | 12.85 MB | Adobe PDF |  Preview File |
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Hara, Yoshinori. ; | en_US |
| dc.contributor.author | Karagiannis, Dimitris. ; | en_US |
| dc.date.accessioned | 2013 | en_US |
| dc.date.accessioned | 2020-05-17T08:24:58Z | - |
| dc.date.available | 2020-05-17T08:24:58Z | - |
| dc.date.issued | 2017 | en_US |
| dc.identifier.isbn | 9783319612409 ; | en_US |
| dc.identifier.isbn | 9783319612393 (print) ; | en_US |
| dc.identifier.uri | http://localhost/handle/Hannan/1088 | - |
| dc.description | Printed edition: ; 9783319612393. ; | en_US |
| dc.description | 005.1 ; 23 ; | en_US |
| dc.description | SpringerLink (Online service) ; | en_US |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description.abstract | This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design. ; | en_US |
| dc.description.statementofresponsibility | edited by Yoshinori Hara, Dimitris Karagiannis. | en_US |
| dc.description.tableofcontents | Human-centered service -- Customer satisfaction -- Service innovation and marketing -- Service design. ; | en_US |
| dc.format.extent | XV, 237 p. 87 illus. ; online resource. ; | en_US |
| dc.publisher | Springer International Publishing : | en_US |
| dc.publisher | Imprint: Springer, | en_US |
| dc.relation.ispartofseries | Lecture Notes in Computer Science, ; 0302-9743 ; ; 10371. ; | en_US |
| dc.relation.ispartofseries | Lecture Notes in Computer Science, ; 0302-9743 ; ; 10371. ; | en_US |
| dc.relation.haspart | 9783319612409.pdf | en_US |
| dc.subject | Computer Science | en_US |
| dc.subject | Information technology. ; | en_US |
| dc.subject | Business ; Data processing. ; | en_US |
| dc.subject | Computer Communication Systems | en_US |
| dc.subject | Software Engineering | en_US |
| dc.subject | Information Storage and Retrieval | en_US |
| dc.subject | Management Information Systems | en_US |
| dc.subject | Computer Science | en_US |
| dc.subject | Software Engineering. | en_US |
| dc.title | Serviceology for Services | en_US |
| dc.title.alternative | 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings / | en_US |
| dc.type | Book | en_US |
| dc.publisher.place | Cham : | en_US |
| dc.classification.lc | QA76.758 ; | en_US |
| Appears in Collections: | مهندسی فناوری اطلاعات | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 9783319612409.pdf | 12.85 MB | Adobe PDF | Preview File |
Full metadata record
| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Hara, Yoshinori. ; | en_US |
| dc.contributor.author | Karagiannis, Dimitris. ; | en_US |
| dc.date.accessioned | 2013 | en_US |
| dc.date.accessioned | 2020-05-17T08:24:58Z | - |
| dc.date.available | 2020-05-17T08:24:58Z | - |
| dc.date.issued | 2017 | en_US |
| dc.identifier.isbn | 9783319612409 ; | en_US |
| dc.identifier.isbn | 9783319612393 (print) ; | en_US |
| dc.identifier.uri | http://localhost/handle/Hannan/1088 | - |
| dc.description | Printed edition: ; 9783319612393. ; | en_US |
| dc.description | 005.1 ; 23 ; | en_US |
| dc.description | SpringerLink (Online service) ; | en_US |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description | en_US | |
| dc.description.abstract | This book constitutes the refereed proceedings of the 5th International Conference on Serviceology for Services, held in Vienna, Austria, in July 2017. The 21 full papers and one tutorial paper presented in this volume were carefully reviewed and selected from 75 submissions. The papers are organized around the following topics: human-centered service; customer satisfaction; service innovation and marketing; service design. ; | en_US |
| dc.description.statementofresponsibility | edited by Yoshinori Hara, Dimitris Karagiannis. | en_US |
| dc.description.tableofcontents | Human-centered service -- Customer satisfaction -- Service innovation and marketing -- Service design. ; | en_US |
| dc.format.extent | XV, 237 p. 87 illus. ; online resource. ; | en_US |
| dc.publisher | Springer International Publishing : | en_US |
| dc.publisher | Imprint: Springer, | en_US |
| dc.relation.ispartofseries | Lecture Notes in Computer Science, ; 0302-9743 ; ; 10371. ; | en_US |
| dc.relation.ispartofseries | Lecture Notes in Computer Science, ; 0302-9743 ; ; 10371. ; | en_US |
| dc.relation.haspart | 9783319612409.pdf | en_US |
| dc.subject | Computer Science | en_US |
| dc.subject | Information technology. ; | en_US |
| dc.subject | Business ; Data processing. ; | en_US |
| dc.subject | Computer Communication Systems | en_US |
| dc.subject | Software Engineering | en_US |
| dc.subject | Information Storage and Retrieval | en_US |
| dc.subject | Management Information Systems | en_US |
| dc.subject | Computer Science | en_US |
| dc.subject | Software Engineering. | en_US |
| dc.title | Serviceology for Services | en_US |
| dc.title.alternative | 5th International Conference, ICServ 2017, Vienna, Austria, July 12-14, 2017, Proceedings / | en_US |
| dc.type | Book | en_US |
| dc.publisher.place | Cham : | en_US |
| dc.classification.lc | QA76.758 ; | en_US |
| Appears in Collections: | مهندسی فناوری اطلاعات | |
Files in This Item:
| File | Description | Size | Format | |
|---|---|---|---|---|
| 9783319612409.pdf | 12.85 MB | Adobe PDF | Preview File |